Our hosting service is billed annually. Once you subscribe, your payment will be processed automatically every year unless canceled.

Yes, you can cancel your subscription anytime before the next renewal. To cancel, please contact us at sales@hexaline.co.uk before your renewal date.

No, we do not offer refunds for the remaining period after cancellation. Your hosting will stay active until the end of your billing cycle.

You can update your payment details directly through your PayPal account under “Manage Subscriptions.

Make sure your backup plan is enabled and you have subscribed to our Managed Yearly Hosting for added security and support.